Digital transformation refers to a comprehensive transformation process based on the application of new digital technologies and agile approaches that affects all areas and processes of a company or institution.
In connection with the application and integration of digital technologies, one also speaks of "cognitive computing," which is based on solutions from the fields of Knowledge Discovery, Text Mining, Natural Language Processing, and Machine Learning.
The ability to adapt to changing conditions and information, along with the systematic learning capability of all components, are the most crucial capabilities of cognitive computing, in addition to considering the context of the application.
Digital transformation (as well as any knowledge management transformation) must encompass all domains within a company or institution; transforming technology alone is not sufficient (e.g., organization, employees, processes, strategy – see „Core Elements of Digital Transformation“).